Last Updated: 30 December 2025
Popxical Lab (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
1. Collection of Personal Data
We may collect personal information that identifies you, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Technical Data: IP address, browser type, and usage patterns via cookies.
- Transaction Data: Details about payments and services you have purchased from us.
2. Purpose of Data Collection
Your personal data is collected and processed for purposes including:
- To provide and improve our services.
- To communicate with you regarding inquiries or updates.
- To comply with legal and regulatory requirements in Malaysia.
- For internal marketing analysis (with your consent).
3. Disclosure of Personal Data
We will not sell or rent your personal data. However, we may share your data with:
- Third-party service providers (e.g., payment gateways, delivery services).
- Law enforcement or government agencies when required by law.
- Professional advisors such as auditors or lawyers.
4. Your Rights
Under the PDPA, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request to update or correct inaccurate data.
- Withdrawal of Consent: Opt-out of receiving marketing materials or stop us from processing your data.
5. Data Security
We implement strict technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Contact Information
To exercise your rights or if you have any questions regarding your data, please contact our Data Protection Officer:
- Email: hello@lorrypop.com
- Phone: +603 7612 7130
- Address: Pacific Place, Block E, Commercial Centre, No E-2-1, Jalan PJU 1a/4, Ara Damansara, 47301, Petaling Jaya, Selangor, Malaysia.